Accessibility statement for the First Campus Website

This accessibility statement applies to

This content on this website is managed by First Campus with IT support and hosting services provided by a contracted services provider. We want as many people as possible to be able to our website. You should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using some screen readers
  • AbilityNet has advice on making your device easier to use if you have a disability.

Our Accessibility

We know some elements of this website are not fully accessible:

  • Some of the text on our website is not as easy to read as it could be due to poor contrast in the colour scheme.
  • The site contains low contrast watermark slideshow images within some page templates.
  • Some of our interactive elements such as forms and buttons do not have useful labels or text, making them harder to use.
  • Our page structure is sometimes not as clear as it should be making it harder to make sense of the information based on how it’s structured.
  • We have some plugins that are not easily used with a keyboard, such as our calendar plugin.
  • Our alternative text on images is sometimes confusing and may be missing on older content.

Feedback and contact information

Please contact us if you have an accessibility query including:

  • If you are experiencing issues with accessing information or using the website
  • If you find an accessibility problem not listed on this statement
  • If you have positive feedback on the accessibility considerations made.
  • When you contact us there is a process in place that will acknowledge your contact, tell you who is dealing with it and give you a timescale by which you can expect a reply.

The contacts are


Contact Us –

If you are experiencing issues we can provide telephone or Microsoft Teams support to talk you through our content or sign up forms on a one-to-one basis.

Reporting accessibility problems with this website

We are in the process of commissioning a new website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact us.


Legal Context

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re dissatisfied with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


Contacting us by phone or visiting us in person

First Campus
University of South Wales,
Treforest Campus, (D11)
Pontypridd, CF37 1DL

Tel: 01443 482550
Fax: 01443 482982

Technical information about this website’s accessibility

First Campus is committed to making our website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard and First Campus are currently in the process of commissioning a new website that will replace this site.

Non-accessible content

We and our service providers test the accessibility of this website on a regular basis against WCAG 2.1 AA standards.

Some parts of the website may not work for everyone. Below are known issues that we either need to fix, cannot fix, or do not need to fix right now. If you find something that does not work that we missed, please contact us.

Non-compliance with the accessibility regulations

This section covers issues that we need to fix and are working to do so.

We may need to work with 3rd party suppliers to fix some issues.

Contrast Issues

Some pages have elements with low contrast between the element and its background, particularly when under focus. This can cause text to be difficult to read, especially for those with low vision, poor eyesight, or colour blindness (WCAG: 1.4.3).

We plan to fix this in our new website.

Buttons without discernible text

Some of our buttons do not have accessible names. This means the button may be inaccessible for People using Screen Readers or other assistive devices (WCAG: 4.1.2)

Issues with HTML structure

Our HTML pages are sometimes lacking in structure. It does not conform to recommended practice. (WCAG: Best Practice)

We plan to fix this in our new website which will replace this site.

Some images do not have alternative alt text (WCAG: 1.1.1)

We plan to fix this in our new website which will replace this site and are currently working through remedies for this site where it does not represent a disproportionate burden.

Issues with content we host on other Social Media Platforms

  • Zooming and scaling is disabled on some of the content we host on those platforms (WCAG: 1.4.4)
  • Frames do not have title attribute  (WCAG: 2.4.1, 4.1.2 )
  • Some images do not have alternative alt text (WCAG: 1.1.1)

Disproportionate burden

This section covers issues that we cannot fix right now. We’ve assessed the cost of fixing these issues but believe that doing so would be a disproportionate burden within the meaning of the law. This website is in the process of being decommissioned and replaced with a new site, some actions for this site may not be remedied before the new site is live.

Content that is not within the scope of the accessibility regulations

This section covers issues that we do not need to fix right now. The law calls these exemptions. This website links to content on third-party sites. We do not have control over and are not responsible for the accessibility of this content, but we may be able to help if you contact us.

Preparation of this accessibility statement

This statement was prepared on 20th September 2020. It was last reviewed on 20th September 2020

This website was last tested on 20th September 2020. The manual test was carried out by First Campus Operations